11th Public Sector Banks issue gag orders to employees on Facebook, Whatsapp Posting - 11th BPS News

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Saturday, 18 April 2020

Public Sector Banks issue gag orders to employees on Facebook, Whatsapp Posting

Beware Now, your post on Facebook or Whatsapp or other social media platforms against your employers may put you in trouble - State Bank of India, the country's largest Public Sector Bank, said in a notice sent to its employees that disciplinary action would be taken for violating the code of conduct if they spoke on social media about the functioning of its branches. Other State-owned banks in India have barred employees from posting pictures, video clips or messages on social media on issues such as overcrowding at bank branches during the coronavirus crisis, according to multiple sources and documents seen by Reuters. 


"On scrutiny of these posts it is observed that many of these social media users are our employees," said the letter, adding that some posts had made disparaging comments about the bank, its management and policies. 

A similar memo warning employees against social media posts has also been issued by other state-owned banks including Punjab National Bank. Asked about the memos, a spokesman for the Finance Ministry said the Department of Financial Services, which oversees state-owned banks, had not issued any gag orders and was "always looking for honest feedback to improve the customer services". 

Recently due to coronavirus outbreak, Some branch staff have complained on social media of the difficulty in imposing social distancing in such conditions, earning a rebuke from employers and even from the police.

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